Everything a lash studio runs on,
in one login.
Most artists are duct-taping five tools together — a calendar, a texting app, a payment link, a marketing tool, and their Instagram DMs. LashBooked puts all of it in one place, then adds the two things none of those tools do: it answers the phone, and it books your DMs.
The two AI teammates a calendar can't be.
This is the wedge. A calendar can hold a slot; it can't answer a call while your hands are busy or reply to a DM at midnight. Voice AI and Conversation AI do exactly that — so no caller, no DMer, and no fill slips through.
Your 24/7 AI receptionist.
Voice AI picks up when you can't — mid-set, after hours, on your day off, or when three calls come in at once. It speaks in a natural voice, answers from a knowledge base trained on your services, prices, hours, and fill policies, sees your live calendar, and books, reschedules, or cancels on the spot — creating the client and triggering follow-up workflows mid-call.
- 200+ voices with full control over tone, language, pace, and personality.
- Outbound callbacks within seconds of a form fill — while she's still deciding where to book her lashes.
- Voice AI Chat Widget embeds on your site — visitors tap a mic and talk to your agent live in the browser.
- Pennies per call. Works on LC Phone and Twilio numbers, with a call summary and sentiment score logged to your dashboard.
Books your DMs, in your voice.
Conversation AI is the chat brain that lives on your website widget and inside every messaging channel you use — Instagram DMs, SMS, Facebook Messenger, WhatsApp, email, and live chat. Lash clients ask the same handful of questions and expect an answer now; it gives it to them 24/7, in your voice, and turns the thread into a booking.
- Trained on your data — service menu, prices, fill windows, aftercare, FAQs, and your crawled website.
- Qualifies the client by collecting her name, contact info, and which service she's after — through natural back-and-forth.
- Suggestive or fully automated — it drafts the reply for you to approve, or handles the thread end-to-end.
- Unified inbox — Instagram DMs, texts, emails, and live chat all in one place.
AI Workflow Builder
Describe what you want in plain English: “When a new client books a full set, text aftercare the next morning and remind her to book her first fill in two weeks.” The AI builds the complete workflow — triggers, actions, delays, IF/THEN logic — automatically. Automate your studio without learning to build automations.
Try the AI workflow builderFunnel & Website AI Builder
Generate a full booking page or model-call landing page from a single prompt. Describe your offer — “Create a booking page for my lash studio with a model-call offer for new clients” — and the AI produces a complete, conversion-optimized page with headline, copy, images, form, and CTA. Look established online from day one, no web designer.
Build a funnel with AIContent AI
On-brand copy in seconds. Generate email campaigns, SMS messages, social captions, ad copy, and image concepts — all tailored to your lash & brow brand voice. It knows the trade — full sets, fills, lifts, and lamination — and writes the before/after captions that build trust, no blank caption box required.
Try Content AIReputation AI
Request a review automatically after every set, then let Reputation AI reply to each one in a warm, human tone that matches your brand. Positive reviews get personalized thank-yous; tougher ones get thoughtful, professional replies — so you win the “lash extensions near me” search without babysitting your reviews.
See Reputation AIEvery client. Every stage. One view.
CRM & Lead Pipelines
Every caller, DMer, and form fill becomes a tracked contact moving through stages from inquiry to loyal regular. See exactly who to follow up with instead of scrolling your DMs.
Call Tracking & Recording
Every call captured, recorded, and logged with Voice AI summaries and sentiment — saved to the client’s contact record. See how many bookings your phone is really driving.
Tracking & Analytics Dashboards
Rebooking rate, no-show rate, revenue, lead source, and channel performance at a glance — so you know your retention number instead of guessing it.
Fill the calendar without playing phone tag.
Scheduling, Booking & Appointments
A booking page that knows a full set runs longer than a 2-week fill, so your calendar stops getting mis-booked. Clients book the exact service they want with the right duration blocked — no phone tag, no 30–60 minutes lost to the wrong service length.
Missed Call Text-Back
Any call you can’t take gets an instant automatic text: “So sorry I’m with a client — want me to book you in?” That single text turns a missed ring into a booked fill instead of a lost one — because 85% of callers who reach voicemail never call back.
Reach the right client on the right channel.
Email Marketing & Campaigns
Branded newsletters, promos, and seasonal offers — think shedding-season fill reminders. Announce new services and nurture leads through drip sequences that convert, and fill a slow week without paying for a separate email tool.
Two-Way SMS & Messaging
Text clients from your business line — confirmations, reminders, follow-ups, promos. Replies land in your unified inbox, so you stop juggling personal texts, DMs, and three apps. SMS sees 98% open rates vs. 20% for email.
Broadcast Campaigns
Send one-to-many blasts across email, SMS, WhatsApp, and Messenger from one screen. Segment by service history, last visit date, or any custom field — and announce a last-minute opening to your whole list in seconds.
Ad Manager
Run and track Google, Facebook, and Instagram ads directly from LashBooked. See exactly which ads produce booked appointments and revenue — not just clicks — so you can put paid reach behind your best transformation posts.
Automation Workflows
Build multi-step automations triggered by client actions. A new full-set booking triggers a confirmation text, next-morning aftercare, a review request after the set, and a fill reminder two weeks later. Set it once; it runs forever.
The day-to-day tools that keep your studio running.
Reputation Management
Automatically request Google reviews after every set via SMS or email. Monitor reviews across platforms. Pair with Reputation AI for automatic, human-like responses that win the “lash extensions near me” search.
Document Signing
Send consent forms, patch-test records, and policies digitally. Clients sign on their phone before she sits down. Every signed document saved to her contact record — no clipboard required.
Funnels & Landing Pages
Drag-and-drop builder with templates designed for lash & brow offers. Forms connect directly to your CRM pipeline so leads are captured and followed up on instantly.
Membership & Course Portals
Sell a lash-care membership or teach your own lash course — with automated billing and renewal reminders. Add income that isn’t tied to a chair and your hands.
Invoicing & Payments
Take payment, sell aftercare and retail, and process transactions directly inside LashBooked. Accept credit cards, set up recurring membership billing, and keep financials tied to each client.
Affiliate Manager
Turn your referral program into a tracked engine — “refer a friend, get $10 off your next fill.” Track every referral, automate payouts, and turn your happiest clients into your most effective marketing channel.
Scattered tools vs. one connected engine.
Everything a lash studio runs on, in one login.
Every capability under one login, at one flat price — pay-to-use for the messaging and AI you actually use. No long-term contracts.
Social Media Planner
Plan, create, schedule, and publish your reels and posts across all your platforms from inside LashBooked. Use Content AI to generate post ideas, captions, and image concepts — so you stay visible on the weeks you’re fully booked and heads-down.